I have registered to the SMS service, but I don't get the messages to my cellular phone.
• Some of the mobile phones do not support SMS. Please check whether yours does.

How do I know if my mobile phone and wireless carrier support SMS messaging?
• Call your wireless carrier or visit their web site to see if the technology is supported.

How will I know that I have received an SMS message?
• You should check with your wireless carrier for specific instructions on how your mobile phone communicates that a message has been received. Some phones beep and display an icon to indicate receipt of a message. Others communicate differently.

If my phone is turned off or I am on a call will I still receive live score updates?
• Please check with your wireless carrier for information on your mobile phone's ability to capture SMS messages received while the mobile phone is turned off or while you are on a call.

Why am I not seeing SMS content on my mobile phone?
• Your phone may not have SMS capabilities. Contact your wireless carrier for more information regarding the capabilities of your mobile phone. If your phone is SMS capable and content cannot be viewed, memory within your mobile phone may be full and your mobile phone may be unable to store a received message for viewing. Clean out your inbox by erasing old messages. This should free up storage space for content on your mobile phone.

What types of mobile phones can be used?
• Any type of brand that can send and receive text messages.

Do I need to change anything on my phone?
• No, you don´t have to make any changes nor adjust your settings.

If I turn the mobile phone off, will I get the SMS when I turn it back on?
• Yes, but it also depends on your operator and how long your mobile has been off. Once the message is sent to your mobile phone, your operator will store the message for a couple of hours to forward it later if your mobile is not reachable.

Will ScoresToSMS.com work with my service provider?
• ScoresToSMS.com supports all major carriers and most small ones, too. The following is a list of carriers ScoresToSMS.com currently supports for common GSM SMS: Mobile Networks

Does my mobile device need to have any special features to use ScoresToSMS.com?
• No. All you need is the ability to send and receive text messages (the majority of phones do) to use ScoresToSMS.com. Just remember that your service provider may charge a fee for text message usage.

Why am I no longer receiving text messages from ScoresToSMS.com?
• If you have been getting messages from ScoresToSMS.com but they've suddenly stopped, this is likely an issue with your provider. Please contact your carrier and inform them that you are no longer able to receive messages from ScoresToSMS.com. If you have recently ported your phone from one carrier to another, or if you have activated a new device with your existing carrier, it is possible that ScoresToSMS.com alert subscriptions were disrupted. In this case, please sign in and reactivate your alerts.
  
  Other possible reason is that you have run out of credits. Please login to your account and check your Deposit History.